Terms & Disclaimer
Please read these terms carefully before using this website or booking any service through AnnGP Therapy.
By using this website, booking a session, or accessing any content or services, you agree to the terms set out below.
General information
AnnGP Therapy provides online counselling, holistic therapeutic support, and complementary wellbeing services for adults, children, adolescents, and couples, depending on the service booked.
The content on this website is provided for general information, education, and personal reflection only. It is not intended to replace professional medical advice, diagnosis, psychiatric care, crisis support, or emergency intervention.
Nature of services
Services offered through AnnGP Therapy may include counselling and integrative therapeutic support, as well as complementary holistic approaches such as hypnotherapy, regression-based work, psychosomatic approaches, parts work, QHHT, and other spiritual or energy-based modalities.
These services are intended to support emotional well-being, self-understanding, personal growth, and inner exploration.
They are not a substitute for medical care, psychiatric treatment, emergency mental health support, or any other licensed healthcare service that may be required for your situation.
If you have concerns about your physical or mental health, you should consult your GP, psychiatrist, or another appropriately qualified healthcare professional.
No emergency or crisis service
AnnGP Therapy does not provide an emergency, crisis, or on-call service.
If you are in crisis, feel unsafe, are at risk of harming yourself or someone else, or require urgent mental health or medical support, please contact emergency services, your GP, NHS 111, Samaritans, or your local crisis team immediately.
If you are outside the UK, please contact the emergency or crisis support services available in your own country.
Website disclaimer
All information on this website, including text, descriptions of services, blog articles, downloads, emails, social media content, and any other materials, is offered in good faith for general guidance and educational purposes only.
Nothing on this website should be understood as medical advice, a diagnosis, a guarantee of outcomes, or a promise that any specific result will be achieved.
Use of this website does not create a therapist-client relationship unless and until a service has been formally booked and accepted.
Counselling disclaimer
Counselling sessions are intended to provide therapeutic support, emotional exploration, and greater self-understanding.
However, counselling is not a guarantee of any specific result, and progress will vary from person to person. Therapy can sometimes involve discussing difficult emotions, memories, or life experiences. By choosing to engage in counselling, you understand that this process may at times feel emotionally challenging as well as supportive.
Holistic and complementary services disclaimer
Holistic, regression-based, spiritual, energetic, and complementary sessions offered through AnnGP Therapy are intended for personal insight, self-exploration, emotional well-being, and supportive inner work.
They are not medical treatment, psychiatric treatment, or clinical diagnosis.
Any insights, images, impressions, memories, symbolic material, or interpretations that arise during such sessions are part of your personal experience. You remain responsible for how you understand, interpret, and act on that experience.
No holistic, spiritual, regression, or energy-based service offered by AnnGP Therapy should be relied upon as a substitute for professional healthcare, legal advice, financial advice, or other regulated professional services.
Suitability for services
It is your responsibility to ensure that the service you book is suitable for your needs.
AnnGP Therapy reserves the right to decline, pause, or discontinue work where a service is not clinically, ethically, or practically suitable, including where a client may be better supported by another professional, service, or level of care.
For online work, you are responsible for ensuring that you have access to a private, safe, and appropriate space, along with a suitable internet connection and device.
Children, Adolescents, and Couple Counselling
Counselling for children and adolescents is offered only with the appropriate consent of a parent or legal guardian, where required.
Confidentiality, safeguarding, and parental involvement will be handled with care and discussed before work begins.
In couples counselling, both partners are expected to participate respectfully and honestly in the process.
AnnGP Therapy does not guarantee any specific outcome for a relationship. Couple counselling is intended to support understanding, reflection, and healthier communication.
Confidentiality
Your privacy is respected, and sessions are treated as confidential.
However, confidentiality is not absolute. Information may need to be shared if there is a serious concern about your safety or the safety of another person, where there are safeguarding concerns involving a child or vulnerable adult, or where disclosure is required by law or professional duty.
Further details about confidentiality and its limits will be explained before work begins.
Online Sessions and Technology
Sessions are offered online.
While reasonable care is taken to provide sessions securely and reliably, AnnGP Therapy cannot guarantee that online platforms, internet connections, software, or devices will always function without interruption.
You are responsible for joining sessions from a private space and using a secure connection where possible.
If technical issues interrupt a session, reasonable efforts will be made to reconnect or agree an alternative arrangement.
Bookings, Cancellations, and Missed Appointments
Appointments must be booked in advance through the website, the booking system, or by direct agreement.
Unless otherwise agreed in writing, sessions cancelled or rearranged with more than 24 hours' notice may be moved without charge.
Sessions cancelled with less than 24 hours' notice will be charged in full.
Missed appointments and non-attendance are charged in full.
If AnnGP Therapy needs to cancel or rearrange a session due to illness, emergency, or unforeseen circumstances, an alternative appointment or refund will be offered where appropriate.
Fees and Payment
Fees are shown at the time of booking and may be updated from time to time.
Payment is due on the day of the appointment booking, unless otherwise agreed.
Where packages, workshops, recordings, or special offers are available, the relevant payment terms will be stated clearly at the time of purchase.
Personal Responsibility
By using this website and engaging in services, you accept responsibility for your own choices, actions, and well-being.
AnnGP Therapy offers support, reflection, and guidance, but you remain responsible for the decisions you make during and after the therapeutic process.
No Guarantee of Results
Every person is different, and no specific outcome can be guaranteed.
Therapeutic and complementary work is a collaborative process.
Results will depend on many factors, including your own circumstances, readiness, participation, and needs.
Intellectual Property
All content on this website, including text, branding, graphics, downloads, written materials, and other content, belongs to AnnGP Therapy unless otherwise stated.
It may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, AnnGP Therapy is not liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website, reliance on its content, participation in services, technical issues, or personal decisions made following sessions or use of the site.
Nothing in these terms excludes liability where it cannot lawfully be excluded.
Changes to These Terms
AnnGP Therapy may update these Terms & Disclaimer from time to time.
The most current version will always appear on this page. By continuing to use the website or services after changes are published, you accept the updated terms.
Contact
If you have any questions about these Terms & Disclaimer, please contact:
AnnGP Therapy
Email: youmatter@anngptherapy.com
Website: www.anngptherapy.com